I can't leave a valid review. The textbook we ordered was for some reason shipped to IL., and been there since 1/25/24. USPS is still waiting for it. We ordered from the Baltimore MD. location, so we don't understand why it never got to VA.
FINALLY arrived after almost 3 weeks. DAMAGED! An $87 book shipped in a flimsy plastic envelope with no padding. Not even shrinkwrapped. A pricey hardback sold as Fine, shipped like this, with almost 3 weeks in the mailstream! DO NOT buy from this seller!
Ordered the book over three weeks ago. It was supposed to be delivered two weeks ago. Emailed the seller and there was no response. Really, the ?no response? part is what makes me mad. Don?t buy from them.
Gaslight Customer Service! Very very bad customer service. When I wrote to them for help adjusting the mailing address, the representative wrote back as if they did not read my note or the rep was AI. Honestly was really confusing and bad. :(
Took a long time to ship. Horrible packaging, they put a hardcover textbook in an envelope and not a box. book arrived dented up and has water damage. The pages are all wavy.
Hardcover book sent in plastic bag without any padding or protection. Book arrived damaged (all corners busted) and marked as "used" while product was listed as "new". Sent multiple support requests, get no response. Buyer beware.
The item arrived I primo condition and was just as the seller described. Fortunately, you would be hard pressed to find a new release at the price this seller quoted.
Ordered 12/08 and "shipped" 12/09. No updates until 12/21 when the package was finally received by the P.O. Customer service just sends generic responses with bogus excuses. I will never deal with this vendor again. Not recommended. Caveat emptor.
Ordered on January 2, 2024, status of order says shipped January 3, 2024 with an invaild tracking number (tracking number provided is the order number) will not answer any of my emails!! Will not order from this seller again... hoping to get my money back
Do not use this site. It's January, and I am still waiting for the book I ordered in early November. I have contacted them, and all they do is send me a computer generated form asking me to fill out the same 3 forms I filled out before.
Ordered a book which never showed up. Tracking number provided did not exist. Refund apparently given, (We'll see!) No notification from seller that a refund was issued, was still checking my P.O. Box for the book, total waste of time, service abysmal.
I ordered this mistake and attempted to cancel the order within minutes. After getting no response from the seller, I contacted them via Alibris and via email - again no response. Worst Alibris experience ever!
Customer comments
All of the comments for GreatBookPrices appear below:
positive comment by Bruce B on Feb 5, 2024
Book arrived promptly in immaculate condition. Thank you for a great transaction in every respect.
positive comment by elizabeth w on Feb 5, 2024
Received the book and it is as described.
positive comment by Kenny on Jan 31, 2024
very pleased
positive comment by Bruce B on Jan 30, 2024
Book arrived very quickly in almost immaculate condition. I'm extremely pleased. Thank you!
negative comment by Juan D on Jan 30, 2024
I can't leave a valid review. The textbook we ordered was for some reason shipped to IL., and been there since 1/25/24. USPS is still waiting for it. We ordered from the Baltimore MD. location, so we don't understand why it never got to VA.
negative comment by Grant S on Jan 24, 2024
FINALLY arrived after almost 3 weeks. DAMAGED! An $87 book shipped in a flimsy plastic envelope with no padding. Not even shrinkwrapped. A pricey hardback sold as Fine, shipped like this, with almost 3 weeks in the mailstream! DO NOT buy from this seller!
positive comment by MJ on Jan 23, 2024
After a minor delay the book arrived in the condition as was described. Thank you.
negative comment by Jeanne H on Jan 23, 2024
Book never arrived. Customer Service does not respond. Do not use this seller.
negative comment by Michael F on Jan 23, 2024
Ordered the book over three weeks ago. It was supposed to be delivered two weeks ago. Emailed the seller and there was no response. Really, the ?no response? part is what makes me mad. Don?t buy from them.
positive comment by GKU on Jan 19, 2024
Very happy!
negative comment by Tanner H on Jan 18, 2024
Worst customer service I've ever experienced. Do not buy books from this seller.
negative comment by CASEY C on Jan 18, 2024
Gaslight Customer Service! Very very bad customer service. When I wrote to them for help adjusting the mailing address, the representative wrote back as if they did not read my note or the rep was AI. Honestly was really confusing and bad. :(
positive comment by Elisabeth on Jan 18, 2024
The book arrived quickly and was nicely packed.
negative comment by Kamae P on Jan 17, 2024
Took a long time to ship. Horrible packaging, they put a hardcover textbook in an envelope and not a box. book arrived dented up and has water damage. The pages are all wavy.
negative comment by Rens L on Jan 17, 2024
Hardcover book sent in plastic bag without any padding or protection. Book arrived damaged (all corners busted) and marked as "used" while product was listed as "new". Sent multiple support requests, get no response. Buyer beware.
negative comment by Whitney J on Jan 17, 2024
This book arrived badly damaged with the binding shredded, soaked with water, and covered in mud. The seller refused to accept a return.
negative comment by Stephen D on Jan 11, 2024
Supposed to be in "New" condition, but head front corner is dog-eared. Took six days longer to arrive than estimate.
positive comment by lou3946 on Jan 11, 2024
The item arrived I primo condition and was just as the seller described. Fortunately, you would be hard pressed to find a new release at the price this seller quoted.
positive comment by THOMAS J on Jan 10, 2024
Thank you greatly appreciated
negative comment by Darrell R on Jan 9, 2024
Ordered 12/08 and "shipped" 12/09. No updates until 12/21 when the package was finally received by the P.O. Customer service just sends generic responses with bogus excuses. I will never deal with this vendor again. Not recommended. Caveat emptor.
negative comment by Mackenzie on Jan 9, 2024
Ordered on January 2, 2024, status of order says shipped January 3, 2024 with an invaild tracking number (tracking number provided is the order number) will not answer any of my emails!! Will not order from this seller again... hoping to get my money back
negative comment by Kathleen B on Jan 9, 2024
Do not use this site. It's January, and I am still waiting for the book I ordered in early November. I have contacted them, and all they do is send me a computer generated form asking me to fill out the same 3 forms I filled out before.
positive comment by Arthur M on Jan 8, 2024
As described, fine bookseller
negative comment by Ivan P on Jan 7, 2024
Ordered a book which never showed up. Tracking number provided did not exist. Refund apparently given, (We'll see!) No notification from seller that a refund was issued, was still checking my P.O. Box for the book, total waste of time, service abysmal.
negative comment by Jeffrey M on Jan 4, 2024
I ordered this mistake and attempted to cancel the order within minutes. After getting no response from the seller, I contacted them via Alibris and via email - again no response. Worst Alibris experience ever!
Page 19 of 22: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Next>